POPI Act
Protection of Personal Information Act (South Africa). Last updated: 10 February 2026
Our Commitment
PropReady-iKhayalami adheres to the Protection of Personal Information Act (POPI Act) of South Africa (Act 4 of 2013). We are committed to protecting your personal information and processing it lawfully, fairly, and in a transparent manner.
1. What is the POPI Act?
The Protection of Personal Information Act (POPIA) is South African legislation that regulates how personal information is collected, processed, stored, and shared. It gives you rights over your personal data and requires responsible parties (like PropReady) to handle your information responsibly.
2. How We Comply
We comply with POPI by:
- Processing lawfully: We only collect and use personal information for legitimate purposes (e.g. pre-qualification, connecting you with agents, providing our services).
- Minimising data: We collect only what is necessary for the purpose.
- Keeping data accurate: We allow you to update your information and correct inaccuracies.
- Securing data: We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or damage.
- Respecting your rights: You can request access, correction, or deletion of your personal information (see our Privacy Policy).
- Not selling your data: We do not sell your personal information to third parties.
3. Information We Process
In line with POPI, we process personal information such as your name, email, phone number, financial information (for pre-qualification), and property-related details. We use this only to provide our services, connect you with verified agents, and improve your experience. For full details, see our Privacy Policy.
4. Your Rights Under POPI
You have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Object to the processing of your personal information in certain circumstances
- Request deletion of your personal information (subject to legal obligations)
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, contact us at info@propready.co.za.
5. Contact Us
For any questions about our POPI Act compliance or your personal information: info@propready.co.za